Frequently Asked Questions

What is a private investigator, and what services do they offer?

A private investigator is a licensed professional who conducts investigations on behalf of individuals, businesses, or organizations. At Legal Eye Investigations, LLC., we offer a diverse range of services, including background checks, surveillance, missing persons investigations, infidelity investigations, corporate investigations, digital forensics, and more.

Why should I hire a private investigator?

Private investigators bring specialized skills, training, and resources to uncover information that may be challenging for individuals to obtain on their own. Whether you need to verify someone's background, gather evidence for a legal case, or locate a missing person, our experienced team can provide valuable insights and help you make informed decisions.

Are your investigators licensed and experienced?

Yes, all our investigators are fully licensed and have extensive experience in the field of private investigation. They undergo rigorous training and stay updated with the latest investigative techniques to deliver high-quality results.

Is my case information kept confidential?

Absolutely! Client confidentiality is of the utmost importance to us. Your case details, personal information, and any sensitive data you provide will be treated with the highest level of confidentiality and security.

How much will the investigation cost?

The cost of an investigation varies depending on the complexity of the case, the services required, and the time involved. Field Surveillance is billed at $150.00 an hour with a four-hour block minimum. There is no charge for mileage. However keep in mind that billing begins when the investigator departs their home base and continues until the investigator returns back at their home base. Discount Surveillance Packages are also available. (Call for more details.)

How long will the investigation take?

The duration of an investigation can differ based on the nature of the case and the information needed. Some investigations may be resolved quickly, while others require more time for thorough research and surveillance. During the initial consultation, we can provide you with an estimated timeline for your specific case.

Is it legal to hire a private investigator?

Yes, hiring a licensed private investigator is legal and widely recognized as a legitimate means of obtaining information for personal or business purposes. Our team adheres to all applicable laws and regulations while conducting investigations.

Will the evidence collected be admissible in court?

Our investigators gather evidence following proper legal procedures to ensure its admissibility in court, if necessary. We provide well-documented and legally sound reports, which can support your case in a court of law or other proceedings.

What if I need updates on the progress of my case?

As a private investigative agency, we understand the importance of keeping our clients informed throughout the investigation process. We are committed to providing regular updates and reports on the progress of our clients cases. Depending on the nature of the investigation, we will establish a communication plan with our client, which may include periodic phone or email updates, written reports, or access to your case file online. This ensures that you are always aware of the latest developments, any significant findings, and the overall progress of the investigation. We believe in open and transparent communication to keep our clients informed and provide them with peace of mind during their investigation.

How do I get started with an investigation?

To initiate an investigation, simply contact us via phone, email, or by our website. Our team will schedule an initial consultation to discuss your needs and objectives. During this FREE consultation, we will provide you with a clear overview of our services and how we can assist you in resolving your specific case.

What are your hours of operation?

We are open 365 days a year, 24 hours.

Should I hire a private investigator to follow my spouse?

If you believe that your spouse is being unfaithful then yes, you should hire a private investigator to obtain evidence of what activity may be taking place.

What are common mistakes investigators make?

1. Not conducting a thorough investigation.
2. Failing to gather all relevant evidence.
3. Jumping to conclusions or making assumptions without proper evidence.
4. Failing to follow proper procedures or protocols.
5. Overstepping legal boundaries or engaging in unethical behavior.
6. Not maintaining proper documentation and record-keeping.
7. Allowing personal biases or emotions to cloud judgment.

What skills are necessary to perform a private investigator role?

You need patience, critical thinking, interviewing, video recording equipment, computer, and computer forensics skills. You also require research, independence, self-discipline, and organizational abilities. These traits assist you in reviewing facts and evidence, reading court records, speaking with witnesses, and conducting physical surveillance.

Is there a difference between a private investigator and a private detective?

No. The terms “private investigator” and “private detective” are often used interchangeably.

Do you guarantee results?

Any agency that guarantees results is likely willing to resort to unethical methods to ensure their “guarantee” and therefore cannot be trusted. There are a few “types” to look out for when it comes to trusting a private investigator. We can guarantee that we will do everything within our legal abilities to find answers, but not much else.

I own a business, can a private investigator help me?

Yes! Not only can we perform background checks on potential or current employees or business partners, but our private investigators can help you with workers’ compensation investigations when you suspect fraudulent injuries or compensation claims. Our Legal Eye private investigators can also do background checks on potential investments, checking public records and judgments to avoid potential scams.

What types of cases do you not handle?

We adhere to strict ethical and legal guidelines. Therefore, we do not handle cases that involve illegal activities, harassment, or any investigation that infringes on an individual's privacy without a legitimate purpose. If you are unsure about whether your case qualifies, feel free to contact us for clarification.

Can you help recover stolen assets or money?
Yes, we can assist in locating stolen assets or funds by tracing fraudulent activities and identifying the individuals or organizations involved. However, legal recovery of assets may require additional legal action, and we can provide evidence to support your case.

Do you work with law enforcement?
While we are an independent investigative agency, we may collaborate with law enforcement if a case requires it, provided the client consents. Our evidence can also be shared with your legal team for further action.

Can I remain anonymous in the investigation?
Yes, we can ensure your anonymity during an investigation, especially in sensitive cases where your involvement needs to be concealed.

What happens if the subject discovers they are being investigated?
Our investigators are highly trained in maintaining discretion and minimizing the risk of detection. In the unlikely event that the subject becomes aware, we will work with you to address the situation and reassess our approach.

How do you conduct digital forensics investigations?
Our digital forensics experts retrieve, analyze, and preserve electronic data from computers, smartphones, and other digital devices. This can help uncover hidden information, deleted files, or communication logs relevant to your case.

What should I do before hiring a private investigator?
Gather all relevant details and documents related to your case, such as names, addresses, photos, timelines, and any communication records. Having this information ready can save time and streamline the investigation process.

What is included in your investigation reports?
Our reports are comprehensive and include a summary of findings, photographic or video evidence (if applicable), and detailed documentation of the investigative process. These reports are clear, professional, and suitable for legal or personal use.

What if the investigation does not produce the results I want?
While we cannot guarantee specific outcomes, we guarantee a thorough and professional investigation. We aim to provide you with the truth, even if it may differ from what you hoped to uncover.

Can a private investigator help with child custody cases?
Yes, we can assist in child custody cases by gathering evidence of a parent’s behavior, lifestyle, or living conditions to support your case in court. This includes surveillance, background checks, and documenting interactions that may affect the child's well-being.

Can you locate someone for me (e.g., a missing person or long-lost friend)?
Yes, we specialize in locating individuals, whether they are missing persons, estranged family members, or old acquaintances. We use a combination of investigative techniques, databases, and on-the-ground resources to find the person you’re looking for.

How do you handle sensitive family matters?
We approach sensitive family matters, such as divorce, infidelity, or elder care investigations, with compassion and discretion. Our investigators maintain professionalism and confidentiality throughout the process to minimize additional stress.

Do you provide evidence in a format I can use in court?
Yes, all evidence collected is compiled into a professional report that adheres to legal standards for court admissibility. This includes photo and video evidence, detailed notes, and any supporting documents.

Can you help me with fraud or identity theft investigations?
Absolutely. Our investigators can uncover fraudulent activities, trace the origin of identity theft, and help you gather the necessary evidence to report the crime or pursue legal action.

What happens after the investigation is complete?
After the investigation, we provide you with a detailed report and all relevant findings. If you wish to take legal action or need further assistance, we can work with your legal team or provide guidance on the next steps.

Can private investigators testify in court?
Yes, our investigators can serve as expert witnesses in court. They can present the evidence they’ve gathered, explain their methods, and testify to the integrity of their findings.

What equipment and technology do you use in investigations?
We use state-of-the-art technology, including high-resolution cameras, GPS trackers, and digital forensic tools, to ensure we gather accurate and reliable evidence. Our investigators are also skilled in using online databases and software for research.

Do you handle insurance fraud investigations?
Yes, we specialize in insurance fraud investigations, including cases involving false claims for property damage, auto accidents, or workers' compensation. We provide evidence that can be used to dispute fraudulent claims.

Can a private investigator assist in stalking or harassment cases?
Yes, we can help by documenting evidence of stalking or harassment, identifying the perpetrator, and providing information that you can use to seek legal protection or file a police report.

Do you offer consultations for corporate investigations?
Yes, we provide consultations to businesses regarding corporate investigations, including employee theft, embezzlement, or breaches of non-compete agreements. We tailor our services to meet your organization’s unique needs.

What training do your investigators have?
Our investigators undergo extensive training in surveillance, digital forensics, background checks, and legal procedures. Many have law enforcement, military, or legal backgrounds, giving them additional expertise in the field.

How do I know if I need a private investigator?
If you are facing a situation where you need information or evidence that you cannot obtain on your own, a private investigator can be invaluable. We recommend reaching out for a consultation to discuss your specific needs.